Terms of Service

Important: CourtFlow AI is a practice management tool designed to assist legal professionals. It does not provide legal advice, does not replace attorney judgment, and does not create an attorney-client relationship. You remain solely responsible for all legal decisions, filings, and deadlines.

1. Acceptance of Terms

By accessing or using CourtFlow AI, a product of CourtFlow AI, Corp., a Florida corporation ("the Company"), (collectively, "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a law firm or organization, you represent that you have authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Service.

In these Terms, "CourtFlow," "we," "us," and "our" mean the Company. "Customer," "you," and "your" mean the person who accepts these Terms and, where that person accepts on behalf of a law firm or organization, that entity. "Customer Data" means the documents, emails, case information, and other content that Customer or its users upload to, connect to, or create through the Service.

2. Description of Service

CourtFlow AI is a cloud-based SaaS platform that automates court email monitoring (state and federal), document analysis, deadline extraction, case management, trial preparation, draft response generation, and briefing generation for litigation professionals. The Service integrates with your existing Google Workspace or Microsoft 365 account to process court e-service emails, manage documents, and generate AI-powered legal work product including trial preparation materials, case briefs, and draft responses.

The Service also includes probate matter management for subscribed firms, including a template-driven probate document drafting library, attorney-fill auto-population from case data, a notice-service audit trail, and a tokenized public intake portal that lets a firm collect probate-case information and supporting documents from prospective clients without requiring those clients to create an account.

3. Account Registration & Eligibility

• You must be a licensed attorney, paralegal, legal secretary, or authorized staff member of a law firm to use the Service.
• You must provide accurate and complete information during registration, including your firm name and bar number.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must notify us immediately of any unauthorized use of your account.

4. Subscription Plans & Billing

Plans

CourtFlow AI is offered as a single subscription plan priced per attorney seat, with volume discounts as you add attorneys: $149/month for 1–2 attorneys, $119/month for 3–5 attorneys, $99/month for 6+ attorneys. Volume pricing applies to every attorney seat at the band your firm's total attorney count falls into. Paralegal seats are $79/month each. Every subscription includes unlimited document processing, AI analysis, and all features; there are no usage tiers, except that discovery analysis is included at 3 analyses per month before the add-on described below. Annual billing is available at a discounted equivalent monthly rate (approximately two months free).

Add-Ons

Premium feature add-ons may be enabled on top of your subscription. Add-ons are billed alongside your base subscription, prorated from the date of activation, and may be cancelled at any time from your account settings. Available add-ons and their pricing may change; the current list is shown on our pricing page. The currently available add-on is:

Additional Seats

Subscribers may add or remove attorney and paralegal seats at any time from team settings. Attorney seats follow the per-attorney volume pricing above ($149/$119/$99 by total attorney count); paralegal seats are $79/month each. Seat charges are prorated from the date of addition.

Free Trial

All plans include a 14-day free trial. No payment method is required to begin the trial, and the 14-day period starts when CourtFlow first processes a court filing for your firm rather than on the date you create your account. If you do not provide a payment method and select a plan before the trial ends, access to the service is suspended; your data is retained as described in the Data Retention section. We do not charge you unless and until you affirmatively provide a payment method and subscribe. If you subscribe while trial days remain, billing begins when those days are exhausted.

Auto-Renewal

Once you have subscribed, subscriptions automatically renew each month unless cancelled before the renewal date. If you subscribe during a free trial, you will receive a reminder email before the first charge. Plan upgrades and downgrades take effect immediately with prorated billing adjustments.

Cancellation & Refunds

You may cancel your subscription at any time from your account settings. For monthly subscriptions, cancellation takes effect at the end of the current billing period; you retain full access through that date and will not be billed again. For annual subscriptions, cancellation prevents the next annual renewal and you retain access through the end of the current annual term.

CourtFlow does not issue refunds. The 14-day free trial is your opportunity to evaluate the Service without paying. Monthly fees are non-refundable for partial or full months; annual prepayments and annual renewals are non-refundable in their entirety, with no refund window for accidental renewals. The full Refund & Cancellation Policy is at courtflow.ai/refund. Upon cancellation, your data remains accessible for 90 days before deletion.

4A. Public Tools

CourtFlow offers free public tools including a filing analyzer (courtflow.ai/try) and a court rules reference (courtflow.ai/rules). These tools are provided "as-is" for informational purposes only and do not create an attorney-client relationship. Use of public tools is subject to rate limiting. By providing your name and email to use these tools, you consent to receiving follow-up communications about CourtFlow. You may opt out at any time by replying "unsubscribe."

The court rules reference provides procedural information only and does not constitute legal advice. Always verify with the rules of civil procedure applicable to your jurisdiction (federal or state) and any applicable local rules.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of your jurisdiction's rules of professional conduct
• Upload or process documents containing malware, viruses, or harmful code
• Attempt to gain unauthorized access to other users' accounts or data
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service in a way that could damage, disable, or impair our servers or infrastructure
• Resell, sublicense, or redistribute access to the Service without written consent
• Exceed the rate limits or usage quotas established for your subscription plan

6. Intellectual Property

CourtFlow AI and its original content, features, and functionality are owned by CourtFlow AI, Corp. and are protected by copyright, trademark, and other intellectual property laws. You retain full ownership of all documents, case data, and content you upload or create through the Service.

AI-generated analysis, summaries, draft responses, and case briefs produced by the Service are provided for your use as a subscriber. You may use, modify, and distribute these outputs in the course of your legal practice.

7. AI-Generated Content Disclaimer

AI output is generated automatically and may be incomplete, inaccurate, outdated, or inconsistent with the source document or the applicable law. AI output is not legal advice and is not a substitute for the review of a licensed attorney. You must review and verify all AI output, including extracted dates, calculated deadlines, rule citations, case citations, summaries, and drafts, against the source document and the governing law before relying on it, filing it, or sending it to any person. You are responsible for supervising every person at your firm who uses AI output, consistent with your obligations under the Rules Regulating The Florida Bar and the rules of any other jurisdiction in which you practice.

7A. Case Law Citation Disclaimer

CourtFlow AI generates case law citations as part of document analysis and draft responses. Each citation includes a confidence level:

• Verified: The citation has been confirmed against CourtListener, a third-party legal database operated by the nonprofit Free Law Project. The case exists in their database.
• Probable: The citation is likely correct based on AI analysis, but details (volume, page number, or court) may require verification.
• Unverified: The citation could not be independently confirmed. The legal principle may be accurate, but the specific citation details are uncertain.

You must independently verify all case law citations, including those marked as "Verified," before citing them in any court filing, brief, motion, or other legal document. Verification through CourtListener confirms that a case exists in their database but does not guarantee that the case has not been overruled, distinguished, or superseded. Use Westlaw, LexisNexis, or other authoritative legal research tools for comprehensive citation checking. CourtFlow AI is not liable for any consequences arising from reliance on AI-generated case law citations.

8. Deadline Responsibility

8.1 Docketing aid. The Service is a tool to assist your firm's docketing. It does not replace your firm's docketing and calendaring procedures or the independent professional judgment of a licensed attorney, and it does not practice law.

8.2 Your responsibility. You are solely responsible for determining, verifying, calendaring, and meeting every deadline, hearing, and filing obligation in every matter, including by reviewing the underlying filing, order, and the governing rules, statutes, administrative orders, and local rules, and for supervising every person at your firm who uses the Service or relies on its output.

8.3 Not your sole system. You agree not to rely on the Service as your firm's sole means of receiving court filings or docketing deadlines, and to maintain an independent docketing and calendaring process.

8.4 Known limitations. Without limiting Section 10A, the Service may fail to receive, identify, classify, extract, calculate, or calendar a deadline correctly or at all, including because: a document is served by a method or to an address the Service does not monitor; an email is delayed, filtered, misdirected, or not delivered to a connected account; a connected account is disconnected or its authorization lapses; a document is illegible, incomplete, or in an unexpected format; a court order, local rule, administrative order, holiday, or court closure changes the applicable period; a rule is amended; or the AI model misreads the document. A rule citation shown with a deadline reflects the Service's automated reading of the document and is not a legal determination.

8.5 EXCLUSION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COURTFLOW IS NOT LIABLE FOR ANY LOSS, DAMAGE, SANCTION, DEFAULT, DISMISSAL, FEE, OR CLAIM (INCLUDING ANY PROFESSIONAL-LIABILITY OR PROFESSIONAL MALPRACTICE CLAIM, SETTLEMENT, OR JUDGMENT) ARISING FROM A MISSED, LATE, OR MISCALCULATED DEADLINE, HEARING, OR FILING, INCLUDING WHEN CAUSED BY THE NEGLIGENCE OF COURTFLOW OR ITS SUBPROCESSORS, EXCEPT TO THE EXTENT CAUSED BY COURTFLOW'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD. THIS SECTION IS IN ADDITION TO, AND SUBJECT TO, SECTION 11.

9. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. Your court documents are stored in your own Google Drive or OneDrive account. CourtFlow processes documents in transit and stores only metadata and AI-generated analysis summaries. AI-generated case law citations are verified against CourtListener, a third-party legal database, as described in Section 7A.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

Automated features (email processing cron jobs, per-document processing notifications, daily briefings, trash cleanup) run on scheduled intervals and may be delayed during periods of high demand or infrastructure issues.

10A. Disclaimer of Warranties

10A. DISCLAIMER OF WARRANTIES. THE SERVICE, INCLUDING ALL AI OUTPUT, EXTRACTED DATES, CALCULATED DEADLINES, RULE AND CASE CITATIONS, CALENDAR ENTRIES, TASKS, NOTIFICATIONS, AND DRAFTS, IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, COURTFLOW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. COURTFLOW DOES NOT WARRANT THAT THE SERVICE WILL RECEIVE OR PROCESS EVERY COURT EMAIL, IDENTIFY, CALCULATE, OR CALENDAR EVERY DEADLINE OR HEARING CORRECTLY, OR OPERATE WITHOUT INTERRUPTION OR ERROR. NO ADVICE, STATEMENT, OR INFORMATION, WHETHER ORAL OR WRITTEN, INCLUDING ON OUR WEBSITE OR IN MARKETING MATERIALS, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

11. Limitation of Liability

11.1 EXCLUSION OF DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUE, LOSS OF CLIENTS OR GOODWILL, OR AMOUNTS PAID TO RESOLVE PROFESSIONAL-LIABILITY OR PROFESSIONAL MALPRACTICE CLAIMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THEIR POSSIBILITY.

11.2 CAP. EXCEPT FOR EXCLUDED CLAIMS, EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, UNDER ANY THEORY, WILL NOT EXCEED THE AMOUNT CUSTOMER PAID COURTFLOW FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THIS CAP INCLUDES COURTFLOW'S OBLIGATIONS UNDER SECTION 12.2.

11.3 "Excluded Claims" means (a) a party's gross negligence, willful misconduct, or fraud; (b) Customer's obligation to pay fees; and (c) Customer's indemnification obligations under Section 12.1. CourtFlow's obligations under Section 12.2 are not Excluded Claims.

11.4 The limitations in this Section 11 apply even if a limited remedy fails of its essential purpose, and reflect an allocation of risk that is reflected in the fees. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

12.1 By Customer. Customer will defend, indemnify, and hold harmless CourtFlow and its officers, directors, and employees from any third-party claim, and resulting damages, losses, and reasonable attorneys' fees, arising from (a) the legal services Customer provides to its clients, including any claim by a client or other third party that a deadline, hearing, or filing was missed, late, or mishandled; (b) Customer Data or Customer's instructions; or (c) Customer's breach of these Terms or violation of law, except to the extent the claim arises from CourtFlow's gross negligence, willful misconduct, or fraud. CourtFlow will give Customer prompt notice of the claim, reasonable cooperation at Customer's expense, and control of the defense, and will not settle a claim that imposes obligations on Customer without Customer's consent.

12.2 By CourtFlow. CourtFlow will defend Customer against any third-party claim that the Service, as provided by CourtFlow and used in accordance with these Terms, infringes a United States patent, copyright, or trademark or misappropriates a trade secret, and will pay the resulting damages and reasonable attorneys' fees finally awarded against Customer or agreed by CourtFlow in settlement. CourtFlow has no obligation under this Section 12.2 for any claim to the extent it arises from (a) Customer Data; (b) any modification of the Service not made by CourtFlow; (c) the combination of the Service with any product, service, data, or process not provided by CourtFlow; or (d) use of the Service in breach of these Terms. If the Service becomes, or in CourtFlow's opinion is likely to become, the subject of such a claim, CourtFlow may, at its option, (i) modify the Service so that it is non-infringing, (ii) obtain a license for Customer's continued use of the Service, or (iii) terminate Customer's subscription and refund any prepaid fees for the unused portion of the subscription term. Customer will give CourtFlow prompt notice of the claim, control of the defense, and reasonable cooperation at CourtFlow's expense, and CourtFlow will not settle a claim that imposes obligations on Customer without Customer's consent. This Section 12.2 states CourtFlow's entire liability, and Customer's exclusive remedy, for any claim that the Service infringes or misappropriates a third party's intellectual property rights, and it is subject to Section 11, including the cap in Section 11.2.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, upon notice. Grounds for termination include but are not limited to violation of these Terms, non-payment, or abuse of the Service. Upon termination, your right to use the Service ceases immediately. We will make your data available for export for 90 days following termination.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Broward County, Florida.

JURY TRIAL WAIVER. EACH PARTY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the application at least 30 days before they take effect. We will also ask you to review and accept material changes in the application before you continue using the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

16. Entire Agreement

These Terms, together with the Privacy Policy, the Data Processing Addendum, the Acceptable Use Policy, and any order or plan selection, are the entire agreement between the parties about the Service and supersede all prior or contemporaneous statements. Customer acknowledges that in agreeing to these Terms it has not relied on any statement, representation, or description of the Service's accuracy, coverage, or capabilities (including on our website, in demonstrations, or in marketing materials) that is not expressly set out in these Terms.

Questions?

If you have questions about these terms, contact CourtFlow AI, Corp. at legal@courtflow.ai.